In today’s roleplay video, the agents and ISAs deal with a caller who says they are going to interview multiple agents and who basically wants to do a pre-interview with you over the phone.

Your job is to walk the line between showcasing your team’s value, framing your team’s strengths in a way that suits what you know they need, but not trying to oversell them. You want to get them to the appointment.

If you like this coaching and are interested in greatly improving the effectiveness of you or your team on sales calls, then you can either check out our coaching options or schedule a free 30-minute consultation call with Dale.

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