Who We Are and What We Do at Smart Inside Sales

Smart Inside Sales was founded back in 2016 with the goal of improving the real estate lead conversion training and skillset of individual agents, ISAs, and teams. Our program is based on methodologies and tactics that have been proven in the field and used extensively by our founder and owner, Dale Archdekin. 

Since our founding, we have grown to offer three different real estate training programs that all include our nine module Conversion University course. 

Our Programs

Conversion University Teams

Curated for teams of any size, each team is assigned a dedicated trainer and meets weekly for live role play, call review, and training. The environment is great for real estate teams looking to up their game on objection handling and increase their lead conversion. Bonus, you and your team will be set for success on accountability to understand what goals to set and how to track them. 

Leadership Coaching

Designed specifically for team leaders, this program is the path to a self-sufficient business that dominates your market and helps you expand into new markets. It’s the complete lead conversion and real estate training package that ramps up accountability, organization, and communication for all aspects of your business. 

Conversion University Individuals

This lead conversion training program is perfect for an ISA or a single agent. Hosted in a small group environment that meets weekly, you practice strategies with your trainer, role play to perfect concepts, and review your own calls. You’ll also get accountability needed to succeed in order to obtain your goals.  

The Prospecting Room

A complimentary add on to all of our training programs! The Prospecting Room is a one of a kind virtual sales floor. Students in any of our training programs are able to join in and do their sales calls. We will share wins, motivation, and encouragement as agents call their leads. There are  breakout rooms that can be used to roleplay too! 

Meet Our Founder, Dale Archdekin

Dale has about 16 years of experience in the real estate world and is a lead conversion expert. He’s originally born in the Midwest and currently resides in the suburbs of Philly. He partnered to build the #2 team in his area and lead the Top 5 KW Mega Team to many years of success. 

He started out selling real estate in his hometown of Philly. He was primarily a listing agent, but really he was a hardcore prospector living in the world of consistently calling expireds, FSBOs, and doing cold prospecting every day. 

 I developed training materials that allowed me to take a stranger off the streets with no real estate experience, combine them with our average lead mix, put them through the training, and have them produce 60 transactions for the team with their first 12 months. 

- Dale Archdekin

Here's Dale's Own Words About How Conversion University Got Started

” Eventually, another agent came into my office and told me we had a new website that was dumping leads onto the floor and nobody was working them. So he asked me to. We partnered up and started figuring out how to build a team around working these leads. I suggested we hire some ISAs. and did, but we didn’t execute it well and we wasted money. 

I went back to the drawing board, studied some other industry titans that were using ISAs with their sales team to successfully convert leads, and learned how it worked. We took their principles and processes, integrated them into our own, and scaled that company to 5 agents 100 transactions per year to 30 agents and 650 transactions per year. 

We built our ISA department into a repeatable process that worked. I developed training materials that allowed me to take a stranger off the streets with no real estate experience, combine them with our average lead mix, put them through the training, and have them produce 60 transactions for the team with their first 12 months. 

At some point I realized that the tools I built and the skills I developed around training and teaching could be used for other real estate teams. That was the genesis of Smart Coaching and Training back in 2016. Since then, we’ve been bringing those skills, tools, and processes to other teams and brokerages around North America, with immense success. Now we service clients from coast to coast in the US and Canada, ranging in production from 100 million to 500 million.”

Do You Want to Consult with Our Sales Team to See What Program Works Best For You?

Click the button below to reach out to our Account Executive Rich Auble. He will be able to guide you in the right direction to get started with the best training program for you. Some of our training programs make a great cocktail when they are combined together! If more than one program interests you, please connect with Rich. 

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