If your lead is searching for homes in a way that you know is wrong or not the best way, it’s your job to give them a better way.

The thing is, though, if you just come out and tell them what they are doing isn’t right, the lead will most likely get defensive and they might just shut down. You have to perfect the art of explaining to the lead a better way without telling them they are wrong.

See this in action in today’s role play video.